Terms of service
OVERVIEW
This website is operated by OneEarth Solutions (Netherlands) De Schans 19 8231KM Netherlands. Throughout the website, the terms “we”, “us” and “our” refer to flexoracare.com. flexoracare.com offers this website, including all information, tools and services available from this site, to you, the user, conditioned upon your acceptance of all terms, policies and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the website, including, without limitation, users who are browsers, vendors, customers, merchants and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the current store shall also be subject to the Terms of Service. You may review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
SECTION 1 - TERMS OF THE ONLINE STORE
By agreeing to these terms of use, you represent that you are the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use this website. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the terms will result in the immediate termination of your services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse to provide the service to anyone at any time and for any reason. You understand that your content (excluding credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements for connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, use of the service, or access to the service or any contact on the website through which the service is provided, without our express written permission. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these terms.
SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if any information made available on this website is not accurate, complete, or current. The material on this website is provided for general informational purposes only and should not be used as the sole basis for making decisions without first consulting primary, more accurate, more complete, or more current sources of information. Any reliance on the material on this website is at your own risk. This website may contain certain historical information. Historical information is not necessarily current and is provided for your reference only. We reserve the right to modify the contents of this website at any time, but we have no obligation to update any information on our website. You agree that it is your responsibility to monitor our website for changes.
SECTION 4 – CHANGES TO THE SERVICE AND PRICES
The prices of our products are subject to change without notice. We reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the service.
SECTION 5 – PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and may only be returned or exchanged in accordance with our return policy. We have made every effort to accurately display the colors and images of our products that appear in the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sale of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All product descriptions or product pricing may be changed at any time without prior notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for products or services made on this website is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel purchases per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. If we change or cancel an order, we may attempt to notify you by contacting the email address and/or billing address/telephone number provided when the order was placed. We reserve the right to limit or prohibit orders that, in our sole discretion, appear to have been placed by dealers, resellers, or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card number and expiration date, so that we can complete your transactions and contact you as needed.
For more information, please read our return policy.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools that we neither monitor nor have any control over or input in. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without endorsement. We have no liability arising from or relating to your use of optional third-party tools. Any use of optional tools offered through the website is entirely at your own risk and discretion, and you should ensure that you are familiar with and agree to the terms on which such tools are provided by the relevant third-party providers. We may also in the future offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these terms of use.
SECTION 8 – LINKS TO THIRD PARTIES
Certain content, products and services available through our service may include materials from third parties. Third-party links on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and have no liability for third-party materials or websites, or for any other materials, products or services of third parties. We are not liable for damages or harm related to the purchase or use of goods, services, resources, content or other transactions made in connection with third-party websites. Please carefully review the third party's policies and practices and make sure you understand them before entering into any transaction. Complaints, claims, concerns or questions regarding third-party products should be directed to the third party.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you submit certain specific contributions (for example, contest entries) or, without a request from us, submit creative ideas, suggestions, plans or other materials, whether online, by email, by mail or otherwise (collectively referred to as “Comments”), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate and otherwise use any Comments that you send to us in any medium. We have and shall have no obligation to (1) treat comments as confidential, (2) pay compensation for comments or (3) respond to comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms of Use. You agree that your comments will not violate any third party’s rights, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain defamatory or otherwise unlawful, offensive or obscene material, or contain any computer virus or other malicious code that could in any way affect the operation of the Service or any related website. You may not use a false email address, impersonate anyone other than yourself or otherwise mislead us or third parties as to the origin of comments. You are solely responsible for all comments you make and their accuracy. We assume no responsibility and accept no liability for comments posted by you or any third party.
SECTION 10 – PERSONAL DATA
When you provide personal data through the store, this is governed by our privacy policy, which complies with the EU General Data Protection Regulation (GDPR) and Swedish law.
SECTION 11 – ERRORS, OMISSIONS AND INACCURACIES
From time to time, there may be information on our website or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate, at any time and without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify any information in the Service or on any related website, including, without limitation, pricing information, except to the extent required by law. No specified update or renewal date applied in the Service or on any related website shall be construed as indicating that all information in the Service or on any related website has been amended or updated.
SECTION 12 – PROHIBITED USE
In addition to other prohibitions set forth in the Terms of Use, you are prohibited from using the website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in unlawful acts; (c) to violate any international, EU or Swedish laws, rules, regulations or local ordinances; (e) to harass, abuse, insult, harm, defame, slander, disparage, threaten or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that affects the functionality or operation of the Service or any related website, other websites or the Internet; (h) to collect or track the personal information of others; (i) to send spam, phish, pharm, pretext, spider, crawl or scrape; (j) for obscene or immoral purposes; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites or the Internet. We reserve the right to terminate your use of the Service or any related website if you violate any of the prohibited uses.
Here is the complete translation of the text into professional business Swedish, adapted for legal documents and terms of use.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITYWe do not warrant, represent or guarantee that your use of our Service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from use of the Service will be accurate or reliable. You agree that from time to time we may remove the Service for indefinite periods or terminate the Service at any time, without prior notice to you. You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are provided (except as expressly stated by us) "as is" and "as available" for your use, without any representations, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.
Under no circumstances shall we, our directors, officers, employees, subsidiaries, agents, contractors, interns, suppliers, service providers or licensors be liable for any damage, loss, claim or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including, but not limited to, lost profits, lost revenue, lost savings, loss of data, replacement costs or similar damages, whether based on contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Services or products purchased through the Service, or for any other claim in any way related to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted or otherwise made available through the Service, even if advised of the possibility of such damages. Because certain states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in such states or jurisdictions shall be limited to the maximum extent permitted by law, including mandatory consumer rights under EU law and Swedish law.
SECTION 14 - LIABILITY FOR DAMAGES
You agree to indemnify and hold harmless us and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Use or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
SECTION 15 - SEVERABILITY
If any provision of these Terms of Use is determined to be unlawful, invalid, or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Use. Such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The parties' obligations and liabilities incurred prior to the termination date shall survive the termination of this agreement in all respects. These Terms of Use shall remain in effect unless terminated by either you or us. You may terminate these Terms of Use at any time by notifying us that you no longer wish to use our services, or when you cease using our website. If, in our sole discretion, we determine or suspect that you have failed to comply with any term or provision of these Terms of Use, we may also terminate this agreement at any time without prior notice, and you will remain liable for all amounts due and payable up to and including the termination date; and/or we may consequently deny you access to our services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. These Terms of Use and any policies or operating rules posted by us on this website or in relation to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, prior versions of the Terms of Use). Any ambiguities in the interpretation of these Terms of Use shall not be construed against the party that drafted the text.
SECTION 18 – GOVERNING LAW
These Terms of Use and any separate agreements under which we provide the services to you shall be governed by and construed in accordance with Swedish law, including applicable EU law. For consumers within the EU, mandatory consumer rights under your local jurisdiction shall apply where these are more favorable.
SECTION 19 – CHANGES TO THE TERMS OF USE
You can read the latest version of the Terms of Use at any time on this page. We reserve the right, at our sole discretion, to update, amend, or replace any part of these Terms of Use by posting updates and changes on our website. It is your responsibility to 2regularly check our website for changes. Your continued use of or access to our w3ebsite or the service after pu4publication of changes to these Terms of Use constitutes acceptance of those changes.
SECTION 20 – CONSUMER RIGHTS
As a consumer in the EU, including Sweden, you have the right to clear information about products, prices (including VAT and shipping costs), delivery times, and payment methods before purchase. You have a statutory 14-day right of withdrawal for distance purchases, with the right to a full refund (excluding return shipping costs unless otherwise stated in our return policy). We comply with the EU E-Commerce Directive, the Consumer Rights Directive, and Swedish law, including the Distance Contracts Act and the Consumer Sales Act. These rights cannot be waived by agreement and apply in addition to those set out in these terms. In the event of complaints, you may contact the Swedish Consumer Agency or the National Board for Consumer Disputes (ARN).
SECTION 21 – CONTACT INFORMATION
Questions about the Terms of Use should be sent to us at hello@flexoracare.com.
Store name: Flexoracare
Telephone number: +46-73 4999 063
Email: hello@flexoracare.com
Customer service opening hours: Monday–Friday: 09:00–17:00
Company name: OneEarth Solutions (Netherlands)
Address: De Schans 19 8231KM Netherlands
EU Return Address: FlexoraCare, Norra Esplanaden, Älmhult, 34330, Sweden
Please contact customer service before returning the product.